TalkTalk

Founding member, TalkTalk, understands how important it is to help families feel happy and safe online.
They demonstrated this by becoming the first Internet Provider in the UK to introduce free parental control filters to all of their customers.

What we are doing together

TalkTalk continue to support Internet Matters by raising awareness of online safety for children across all of the work they do. They continue to promote our campaigns including Back to School, Digital Resilience and our work with the Royal Taskforce for the prevention of Cyberbullying.

Offering advice at the right time

TalkTalk highlight our partnership wherever it’s appropriate for their customers, such as in “welcome booklets” when they join, when they activate parental controls online, as well as placing our logo and website link on their product packaging.

We also previously worked together on a project in York, by showcasing our resources for schools at a head teachers conference in the city. York is already a focus for TalkTalk as they are working towards their goal of making it the first Ultra Fibre-Optic city in the UK.

Developing tech and new initiatives

We’ve been part of TalkTalk’s Digital Heroes programme. Creating an award for projects focused on empowering and safeguarding young people online whilst offering practical tools for parents, teachers and careers to use too. By doing this we were able to highlight the fantastic ways technology and people are improving the way everyone engages online.

Utilising controls and tech tools

Today, around 36% of new TalkTalk customers apply their free parental controls, a product called HomeSafe, at the point of sale. This is roughly in line with the number of UK households that have children. In 2017, they launched their Kid’s Remote allowing children to navigate their TV services within a safe area of content selected by their parents.

Learn more about TalkTalk: SuperSafe Boost powered by F-Secure
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Tristia Harrison
Chief Executive Officer

As a founding member of Internet Matters, we are incredibly proud of what we’ve all achieved so far. Families need consistent and clear advice when it comes to protecting children online, and as we face ever-evolving technological changes, it’s crucial that we all stay one step ahead. Industry collaboration is key for reaching parents at scale and we therefore look forward to welcoming more businesses into the coalition to drive this critical work forward.

Why support Internet Matters 

TalkTalk is proud to work collaboratively with others to support Internet Matters to make the online world safer. They are members of a number of online safety councils aimed at supporting policymakers and the wider industry in tackling key online issues affecting children and young people.

These include the UK Council for Internet Safety, the Royal Foundation’s Taskforce on the Prevention of Cyberbullying and the Funding Council of the Internet Watch Foundation.  They are also lending their support to the DCMS and the BBFC in the implementation of age verification legislation.

Resources document

Need to set controls on your TalkTalk homesafe? See our how-to guides to get step-by-step advice.

See control guides

Work we do to create a safer digital world

TalkTalk HomeSafe

Broadband plans to filter your home internet connection

TalkTalk SuperSafe

Online protection for mobiles, tablets & computers

More to explore

Here are more ways to keep your child safe online

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