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O2 Mobile

Controls & Settings guide

O2 Parental Controls allow the account holder to block adult content when the device is using the mobile and network out of the home (the default is 18+). Additionally, you can also allow access to sites classified as suitable for under 12’s.

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What do I need?

The mobile number of the handset you want to set up the service on, your credit card to prove your age.

Restrictions you can apply

icon Inappropriate content

Watch our video

Watch step by step instructions.

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Step by Step instructions

1

Call 61818 from your child’s mobile phone or visit parentalcontrol.o2.co.uk and click the “Continue” button.

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2

Enter the mobile phone number of the handset that you want to start the service on.

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3

You will be sent a text message to the mobile number you entered with a 6 digit code. Enter the 6 digit code on this screen.

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4

You will now be asked to set a PIN that will be used to activate the service. Click the “Continue” button to activate the service.

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Need to know more?

Follow these links to learn more or download this information.

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More to explore

See more resources and articles to help children stay safe online.

Related web links

Visit O2 Mobile support
See tech guide for age-appropriate devices
View online safety age guides to learn about online risks
Get tips on keeping kids safe on Social Media
Read stories from parents about controls