O2 Mobile

Controls & Settings guide

O2’s parental controls let you block adult content when the device is using the mobile network out of the home (the default is 18+). Additionally, you can also allow access to sites classified as suitable for under 12s.

Note: Virgin Media mobile users are now on the O2 network.

o2 logo

What do I need?

The mobile number of the handset you want to set up the service on, your credit card to prove your age.

Restrictions you can apply

icon Inappropriate content

Step by Step instructions


Call 61818 from your child’s mobile phone or visit parentalcontrol.o2.co.uk and click the “Continue” button.


Enter the mobile phone number of the handset that you want to start the service on.


You will be sent a text message to the mobile number you entered with a 6 digit code. Enter the 6 digit code on this screen.


You will now be asked to set a PIN that will be used to activate the service. Click the “Continue” button to activate the service.