Internet Matters

ITVX parental controls

Step-by-step guide

On the ITVX platform, formerly ITV Hub, you can set up parental controls with a PIN to restrict G rated content. The label G (Guidance), marks content that ITV deems unsuitable for children. The Kids profile offers a dedicated page for age appropriate kids content.
ITVX logo.

How to set parental controls on ITVX

You will need access to the ITVX app.

How to create a child’s account

In order to set up parental controls on ITVX, you must first create a profile for your child.

To set up a child account on ITVX:

Step 1 – On the home page go to the profile icon in the top right.

ITVX homepage

Step 2 – Click the plus sign (+) labelled Kids Profile.

Step 3 – Input your child’s name and click CREATE.

ITVX add Kids profile
ITVX create Kids profile

Step 4 – Select CREATE PIN when the parental controls prompt appears

Step 5 – Input the 4 digit pin and click CREATE.

ITVX parental controls
ITVX create PIN

Step 6 – The platform asks you to confirm your PIN set up.

Your child will now have an ITVX profile, on which they can only watch content deemed suitable for children. However, children could still navigate onto your profile. To prevent them doing this, you must set up parental controls.

ITVX confirm parental controls
ITVX kids app

How to set parental controls on ITVX