Sky Go

Controls & Settings guide

Sky Go allows you to use pin-protected parental controls that are separate to any that apply to your Sky TV subscriptions. Its features include an age rating filter, making sure your children can only access appropriate content.

What do I need?

A Sky ID (Username and Password) - If you haven’t signed up, you will need a contact email address and your Sky account number or your account direct debit details.

Restrictions you can apply

icon Inappropriate content

Step by Step instructions

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Set a pin

While on your browser go to go.sky.com and click sign in, click ‘Sky apps’, click ‘Sky Go’, click ‘Managing devices and settings’ then click ‘PIN’.

Then choose if you want to set a Sky TV or Sky Device PIN then follow the instructions.

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Set parental controls
While on your browser go to go.sky.com and click sign in, click ‘Sky apps’, click ‘Sky Go’.

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Click ‘Managing devices and settings’. Here you can choose a selection of settings. For this step, click ‘Parental controls’.

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Select the age rating at which you want to restrict access on Sky Go, then click ‘Next step’.

Then, sign in your account using you SkyiD, or you click ‘Next step’ without doing so.

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To turn Parental Controls ON: Choose an age certification at which your PIN will be requested for Sky Go content.

For example, choosing 12 will restrict access to 1215, and 18 rated programmes.

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To turn Parental Controls OFF:

Set your access level to OFF.

Please note: This will only affect Sky Go, any Parental Controls on your Sky box won’t be changed.

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