BT Broadband

Controls & Settings guide

BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. There are a range of filters to choose from to block content and usage.

What do I need?

A My BT account (BT ID and Password) If you haven’t signed up, you will need a contact email address and your BT account number (found at the top of your bill)

Restrictions you can apply

icon Alcohol & Tobacco
icon Dating
icon Downloading file sharing
icon Drugs & Criminal Skills
icon Fashion & Beauty
icon File Sharing & Hacking
icon Gambling
icon Inappropriate content
icon Media streaming
icon Obscene & Tasteless
icon Online games
icon Pornography & Adult
icon Search enginges
icon Sex education
icon Social networking
icon Suicide & Self-harm
icon Weapons & Violence, Gore & Hate

Step by Step instructions

1

Go to MyBT and log in using your BT ID and Password. If you haven’t got an account click the ‘Sign up’ button.

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2

Scroll down to ‘Use your extras, at no extra cost’ and click ‘Manage your extras’

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Then click ‘Setup BT Parental Controls’

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You will then see a page telling you that BT are activating your Parental Controls. You will be activated with the ‘light’ filter setting. Setup may take up to 2 hours.

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Once activated, you will then be able to change your filter level to suit your family. You can choose from a range of filters such as Strict, Moderate and Light. There is also the ability to block individual categories or sites.

To help balance screen time, there is a Homework Time setting as well. It can block social media, gaming and homework cheat sites at certain times.

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