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BT Broadband parental controls

Controls & settings guide

BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. There are a range of filters to choose from to block content and usage.
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How to set parental controls on Xbox Series X|S

You will need a My BT account (BT ID and Password). If you haven’t signed up, you will need a contact email address and your BT account number (found at the top of your bill).

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Log in

Go to MyBT and log in using your BT ID and Password. If you haven’t got an account click the ‘Sign up’ button.

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Scroll down to 'Use your extras, at no extra cost'

Then click ‘Manage your extras

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Click 'Setup BT Parental Controls'

BT Broadband - Parental Controls
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Activate BT Parental Controls

You will then see a page telling you that BT are activating your Parental Controls. You will be activated with the ‘light’ filter setting. Setup may take up to 2 hours.

BT Broadband - Parental Controls
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Change your filters

Once activated, you will then be able to change your filter level to suit your family. You can choose from a range of filters such as Strict, Moderate and Light. There is also the ability to block individual categories or sites.

To help balance screen time, there is a Homework Time setting as well. It can block social media, gaming and homework cheat sites at certain times.

BT Broadband - My security settings