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Parental Controls

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Now TV safety

Now TV safety

Controls & Settings guide

NOW TV’s Broadband Buddy allows you to control what websites your family can access. It also helps protect you from websites that try to collect your private information without your knowledge, and sites that might harm your computer or other devices. See our step-by-step guide to get set up.

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How to set up parental controls with Now TV

Broadband Buddy is available to all Now broadband and Now TV Combo customers at no extra cost.

You will need to access your family’s Now TV account.

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How to set Broadband Buddy on Now TV

Step 1 – Go to nowtv.com

Under ‘My details & settings’, click ‘Settings & PINs’.

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Step 2 – Turn on Broadband Buddy

Here you can see the control settings to turn on a Parental PIN and/or turn on Broadband Buddy.

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Step 3 – Choose the age rating for your family

Here you can choose the age rating for your family to suit the people who’ll be using broadband in your home. This automatically creates the appropriate internet security settings for all of your tablet/mobile phone and other devices.

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Step 4 – NAvigating Broadband Buddy

Here you can set a browsing time, block or allow websites or turn of Broadband Buddy.

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More resources

Tech guide for age-appropriate devices Online safety age guides

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