Controls & Settings guide

Plusnset SafeGuard

Plusnet SafeGuard allows you to restrict accesss to inappropriate content on certain websites on all your devices that are connected to the Plusnet broadband connection.

What do I need?

A Plusnet account and broadband subscription

Restrictions you can apply

Sex education

Social Networking

Online games

Pornography & Adult


Criminal activity

Media streaming

Filesharing & Hacking

Hate & intolerance


Obscene and tasteless

Watch our video

Watch step by step instructions.

Step by Step Instructions


Go to and log into your Plusnet account with the username and password you created when you signed up for Plusnet – the same username and password for the Member Centre.


Once you have logged in select ‘Plusnet SafeGuard’ from the options on the left-hand side of the page.


On the SafeGuard overview page, switch click the ON/OFF button at the top of the screen to switch on the filter.


Specify the time you want the controls to be active and the filter will only work between these times.


Click on ‘Block categories and click on ‘block’ to apply the filter category.


Select ‘Block sites’ to enter a list of specific sites that you wish to block.


Select ‘Allow Websites’ to enter a list of specific sites that you’d like to allow.


Restart your router by turning it off and then on. Plusnet SafeGuard should be activated once it has restarted.

Need to know more?

Follow these links to learn more or download this information.

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More to explore

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See tech guide for age-appropriate devices

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