Controls & Settings guide
Sky Broadband
Sky Broadband shield allows you to choose which websites can be seen in your home on all devices connected to Sky Broadband. By default, all new Sky broadband customers will have this filter switched on.
What do I need?
A Sky ID (Username and Password) - If you haven’t signed up, you will need a contact email address and your Sky account number or your account direct debit details.
Watch our video
Watch step by step instructions.
Step by Step Instructions
Go to Sky.com, hover over the ‘My Sky’ tab and select ‘Broadband Shield’.
Log in to your Sky account using your Sky ID and Password. If you haven’t got an account click the ‘Sign up’ button.
Select the ‘My Sky’ tab at the top and choose ‘Broadband Shield’.
Then select the age group you want to be restricted too. You can choose between simple age categories; PG 13 and 18 or customise protection into your own categories. There is also a Watershed feature that allows you to apply different settings at different times of the day.
Need to know more?
Follow these links to learn more or download this information.
Search for Guides
Use search to find device, platform and networks guides or let us know if you still can’t find a guide.
More to explore
Here are more resources to help you keep your child safe online.
