Sky Broadband

Controls & Settings guide

Sky Broadband shield allows you to choose which websites can be seen in your home on all devices connected to Sky Broadband. By default, all new Sky broadband customers will have this filter switched on.

What do I need?

A Sky ID (Username and Password) - If you haven’t signed up, you will need a contact email address and your Sky account number or your account direct debit details.

Restrictions you can apply

icon Cyberbullying
icon Dating
icon Drugs & Criminal Skills
icon File Sharing & Hacking
icon Inappropriate content
icon Online games
icon Phishing & Malware Infected Sites
icon Pornography & Adult
icon Suicide & Self-harm
icon Weapons & Violence, Gore & Hate

Step by Step instructions


Go to, hover over the ‘My Sky’ tab and select ‘Broadband Shield’.


Log in to your Sky account using your Sky ID and Password. If you haven’t got an account click the ‘Sign up’ button.


Select the ‘My Sky’ tab at the top and choose ‘Broadband Shield’.


Then select the age group you want to be restricted too. You can choose between simple age categories; PG 13 and 18  or customise protection into your own categories. There is also a Watershed feature that allows you to apply different settings at different times of the day.

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