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TalkTalk HomeSafe

Controls & Settings guide

HomeSafe protects your family’s devices when they’re using your TalkTalk broadband. It alerts you when a site contains a virus and blocks sites you select as inappropriate.

Talktalk homesafe

What do I need?

A TalkTalk account (Username and Password) & HomeSafe

Restrictions you can apply

icon Drugs & Criminal Skills
icon File Sharing & Hacking
icon Gambling
icon Inappropriate content
icon Online games
icon Pornography & Adult
icon Privacy and identity theft
icon Social networking
icon Suicide & Self-harm
icon Weapons & Violence, Gore & Hate

Step by Step instructions

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How to set up TalkTalk HomeSafe

HomeSafe parental controls can enhance your family’s online safety and protect their personal information.

To set up TalkTalk HomeSafe:

Step 1 – Go to My Account and log in with your username and password. If you haven’t got an account, click the Register tab.

Step 2 – Select My Security Settings from the navigation menu. Go to HomeSafe settings.

Step 3 – From the HomeSafe page, click the On switch. Green means it is active. You can then select the filters and change your settings to suit your family’s needs.

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How to enable Kids Safe

Kids Safe helps protect your children from accessing potentially harmful and inappropriate content.

To enable Kids Safe:

Step 1 – On the HomeSafe page, tick On under the Kids Safe section.

Step 2 – Add which website content you would like to block and which websites you would like to allow. Click Save changes.

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Where to set up Homework Time

Homework Time prevents distractions by setting time limits that block certain social media and video game sites.

To enable Homework Time:

Step 1 – Go to your HomeSafe page, scroll to Homework Time and turn it On.

Step 2 – Set a start and end time for when you want to block video gaming and social media sites. Click Save Changes.

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Scam Protection

Scam Protection filters websites misused by scammers to keep your family safe.

To enable Scam Protection:

Go to your HomeSafe page, scroll to Scam Protection and tick the box next to On.

Note: enabling this feature also switches on “Safe Search” which will remove explicit content.

 

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How to turn on Virus Alerts

Virus Alerts checks and blocks websites infected with viruses before you click onto them to keep your personal information safe.

To enable Virus Alerts:

Go to your HomeSafe page, scroll down to Virus Alerts and tick the box next to On.

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