See information on how to contact us regarding media opportunities, feedback on the site or who to contact regarding immediate issues with your child.
Unfortunately, we are unable to answer specific queries from parents about internet safety.
Please visit our Report Issue page for information about organisations who can offer advice. There are also links to recommended forums to get support and talk to other parents.
Looking for a free helpline?
Family Lives is a charity dedicated to helping parents deal with the changing nature of family life. They offer a free confidential helpline service. To get in touch with them, call 0808 800 2222.