See information on how to contact us regarding media opportunities, feedback on the site or who to contact regarding immediate issues with your child.
If you’d like to get in touch with us, please use the following form. Please note that we are unable to answer specific queries from parents about internet safety.
Use our Report Issue page for information about organisations that can offer advice. There are also links to recommended forums to get support and talk to other parents.
Family Lives is a charity dedicated to helping parents deal with the changing nature of family life. They offer a free confidential helpline service. To get in touch with them, call 0808 800 2222.
If you are concerned about anything that your child has come across online, visit our report issues page for information on relevant organisations to contact.
LEARN MOREIf you’re a company that’s interested in partnering with us, please contact:
Internet Matters
Ambassador House
75 St Michael’s Street
London, W2 1QS
Email: [email protected]
You can send an email with the name of your site or publication and the subject of your enquiry to [email protected].
You can also phone 0203 770 7612. Please note, this number is managed by our media office and can not take calls about other matters.