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Contact us

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See information on how to contact us regarding media opportunities, feedback on the site or who to contact to tackle issues with your child.

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General enquiries

If you’d like to get in touch with us, please use the following form. Please note that we are unable to answer specific queries from parents about internet safety.

Use our report Issue page for information about organisations that can offer advice. There are also links to recommended forums to get support and talk to other parents.

Read our privacy policy for more information on how we use your data.

Looking for a free helpline?

Family Lives is a charity dedicated to helping parents deal with the changing nature of family life. They offer a free confidential helpline service. To get in touch with them, call 0808 800 2222.

Partnership enquiries:

If you’re a company that’s interested in partnering with us, please contact:

Internet Matters
Faraday Buildings, Ground Floor
1 Knightrider Street
London, EC4V 5BT

Or fill in the form above to get in touch.

Press and media enquiries:

You can send an email with the name of your site or publication and the subject of your enquiry to media@internetmatters.org.

More in about us

Discover more in our work and impact

Learn about how our work is making a difference in children’s lives online and how you can get involved to help us do more.

Policy and research

Explore this section to learn more about parents' and children's views on key online safety issues and our stance on various online safety policies.

Policy and research

Get involved

Would you like to play an active role to help us keep children safe online? See how you can support us today.

See how to get involved