report issue

If you’re worried about anything you or your child come across online, you should report it immediately to the relevant organisation and to the site where you or your child saw it.

The links below take you directly to the report pages of organisations who can offer advice. You can also report problems directly to social networking sites – our Social Networking page has all the relevant information about this. There are also links to our ‘Deal With It’ pages, where you can find advice on specific issues plus recommended forums to get support and talk to other parents.

Where to report a problem

1ff86bed8c2fc82a8abcb95b7270b15cafecf273

Action Fraud

If you think your child has been ‘scammed, ripped off or conned’ online you can report it to Action Fraud online or call them on 0300 123 2040.

21d0c1da91d708dedccd8005b1eda599e8e21401

CEOP

The CEOP Command of the National Crime Agency is dedicated to tackling the sexual abuse and exploitation of children and young people. You can report concerns about any suspicious sexual behaviour directly to CEOP.

ad77c2686edc5063acf1c90fa12d8acebb2990c3

Internet Watch Foundation

If you see any criminal sexual content online you can report it anonymously to the Internet Watch Foundation.

b349f2dc32e84923f584ac0821a3b90d311688bd

ParentPort

If your child has seen any type of content online or offline, that you think is unsuitable for them, you can report it using ParentPort.

d3de20399783af25f705e56c0ee935119ce1a4de

True Vision

If you see any content that incites hatred you can report it to True Vision.

ecb36bcfad2487d3569adda8cbb9988e36c98cf4

CTIRU

If you see any content online related to terrorism, you can report it anonymously to the Counter Terrorism Internet Referral Unit (CTIRU).

Where to go for advice

886dff33611bb35a885f1a214e660639298537a0

ChildLine

If your child needs someone to talk to because of anything which has upset them – they are being bullied or have seen something online they wish they hadn’t – they can contact ChildLine online or ring ChildLine on 0800 1111.

a74e9ccfb9065a124f45de05de513d7561f8b44f

Bullying UK

Help and advice for parents, carers and schools to deal with all forms of bullying. They have an online chat service and you can also call their helpline on 0808 800 2222.

f4f8678ddb73100aec70e19198cfa0379983c2ad

NSPCC

If you’re worried about a child’s welfare, contact the NSPCC online, via the adult helpline on 0808 800 5000 or by text 88858. This can be done anonymously.

d80154c78b6afc44f8b36c01a0552da43ddd48e5

Stop it Now! Helpline

If you are concerned about something that has happened to your child online, or if you have any concerns about child sexual abuse online or offline, call the confidential Stop it Now! Helpline on 0808 1000 900 for advice and support.

01b1c56d7e65f4185ca0f14e85d2d213e59308e0

Children 1st

Children 1st are a Scottish service that offer a confidential helpline providing advice and support to anyone caring for or concerned about a child. The have a freephone Parentline number to call – 08000 28 22 33.

8b013091a3bee2a0b305fab8fb7eb70d86f2a908

Professionals Online Safety Helpline

The Professionals Online Safety Helpline supports professionals working with children and young people, providing guidance on all aspects of digital and online issues. Call 0844 381 4772 or email.

themix

The Mix

A free and confidential helpline for under 25s to help with anything young people are going through. Available over the phone (0808 808 4994), email and web chat.

Kidscape_logo_2

Kidscape

Kidscape equips young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK. They offer advice on dealing with cyberbullying.

Parent forums

47d3ef3915c11be6e8c927e8dd81f2a07615379c

Family Lives

Get advice and support on internet safety issues with live online chat and forums on many relevant issues.

c949ea6e4ecd057304510729159f03fac29eb7d4

Mumsnet

Talk to other parents about internet safety for children of all ages.

e85c895495e33dfe658e46a6a45d87476b85be09

Netmums

Join the Coffee House to share your experience and get advice from other parents.

parent-zone-112

Parent Zone

Parent Zone provides expert advice and information to parents on all of the issues caused or amplified by the internet.  You can also email them with any questions: info@parentzone.org.uk.

Help with dealing with an issue