Broadband & mobile networks

Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. As these typically have to be set manually, you’ll fin d a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions.

Step-by-step Guides

Click on the guides for step-by-step instructions to set controls on major broadband providers and mobile networks. For information on Public WiFi Services see here.

Broadband providers

Mobile Operators

Limitation of network filters

Limitation of network filters

Some content and sites can be encrypted, which means they’re coded in a way that prevents the controls from knowing what the content actually is, so filters will not necessarily apply. There are also ways of bypassing filters using what’s called a Virtual Private Network (VPN) if your child is technologically savvy enough.

They also don’t usually restrict purchases through apps or the use of certain programmes
that are already on the device. You’ll need to consider setting your device controls and
platform (such as Chrome or Netflix) controls too.

Search for Guides

Search here for parental controls guides for broadband, mobile, smartphones, social media, search engines and more, e.g Snapchat, Google, EE, Sky.

More to explore

Here are more resources to help you keep your child safe online.


See tech guide for age-appropriate devices

Learn more


View online safety age guides to learn about online risks

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Social Media

Get tips on keeping kids safe on Social Media

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Read stories from parents about controls

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