Quick advice
If your child wants to start using FaceTime, here are a couple of controls that will help them do it safely.
Blocking calls
Blocking calls will prevent unwanted contact with people your child doesn't want to speak to.
FaceTiming with multiple people
Create group FaceTimes if you want to do family FaceTimes, or if your child wants to speak to multiple friends at once.
How to set parental controls on FaceTime
How to block calls on FaceTime
You can block any unwanted FaceTime video calls on your iPhone, iPad or iPod through a phone number, contact or email. There are four ways to block a contact:
Block calls on the FaceTime app:
Step 1 – When in the app, tap the info button number next to the contact you want to block
Step 2 – Scroll down and tap “Block this Caller”
Block calls on FaceTime from Messages:
Step 1 – When you’re in Messages, open the conversation app, tap the contact at the top of the conversation
Step 2 – Then tap the info button
Step 3 – Next, tap the info icon, scroll down and tap “Block this Caller”
Block contacts on FaceTime from Mail:
Step 1 – Open the email that has the contact that you want to block
Step 2 – Tap the contact at the top
Step 3 – Tap “Block this Contact”
Block calls on FaceTime from an iPhone:
Step 1 – If on the phone app, under Recents, tap the info button number next to the contact you want to block
Step 2 – Scroll down and tap “Block this Caller”
Where to manage blocked contacts
You can view the number, contacts and emails you have blocked.
To manage blocked contacts from the FaceTime app:
Step 1 – Go to Settings, then FaceTime
Step 2 – Under Calls, tap “Blocked Contacts”
To manage blocked contacts from Messages:
Step 1 – Go to Settings, then Messages
Step 2 – Under SMS/MMS, tap “Blocked Contacts”
To manage blocked FaceTime contacts from Mail:
Step 1 – Go to Settings, then Mail
Step 2 – Under Threading, tap “Blocked”
To manage blocked FaceTime contacts from an iPhone:
Step 1 – Go to Settings, then Phone
Step 2 – Scroll down and tap “Blocked Contacts” to see the list
How to turn off FaceTime
To turn off FaceTime on a Mac:
Step 1 – Go to the FaceTime app
Step 2 – From the menu bar, click “FaceTime”, then “Turn FaceTime Off”
Step 3 – Scroll down and tap “FaceTime”
Step 4 – Tap the toggle next to FaceTime to turn it off
To turn off FaceTime on an iPhone and iPad:
Step 1 – Open the Settings app on your iOS device
Step 2 – Scroll down and tap “FaceTime”
Step 3 – Tap the toggle next to FaceTime to turn it off
FaceTiming with multiple people
You can Group FaceTime via an audio or video call with up to 32 people at one time. You could either add new people to an existing Group FaceTime chat at any time, or you can start up a chat with a group of people then add others as time goes on.
To FaceTime with multiple people from the app:
Step 1 – Go to Settings, then FaceTime and make sure FaceTime is on
Step 2 – Open FaceTime and tap the add button in the top right-hand corner
Step 3 – Enter the name of your contacts, phone numbers or email addresses
Step 4 – To start your FaceTime call, tap “Audio or Video”
How to set parental controls on FaceTime
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