MENU
You are here:

BT Mobile

Controls & Settings guide

BT Mobile Parental Controls are set to ‘Light’ filter as default to block content only suitable for adults. You can apply ‘Strict’ setting to block adult content and unmoderated social networking sites, online dating and chat sites, or turn off the filter.

DOWNLOAD PDF EMAIL ME PDF

BT Logo Indigo

What do I need?

A credit card to verify you’re over 18 and a BT Mobile account.

Restrictions you can apply

icon Anonymizers
icon Chatting
icon Inappropriate content

Watch our video

Watch step by step instructions.

play icon

Step by Step instructions

1

Go to MyBT and log in using your BT ID and Password. If you haven’t got an account click the ‘Sign up’ button.

1-14
2

Scroll down to ‘Your package’ and click the mobile icon.

2-10
3

Then scroll down to ‘Parental Controls’ where you will what filters you have on or if you have turned off Parental Controls. Click ‘get started’ to activate, and once activated, you will then be able to change your filter level to suit your family.

3-11

Search for Guides

Use search to find device, platform and networks guides or let us know if you still can’t find a guide.

Need to know more?

Follow these links to learn more or download this information.

DOWNLOAD PDF
Visit BT Mobile

More to explore

See more resources and articles to help children stay safe online.

Related web links

Visit BT Mobile support
See tech guide for age-appropriate devices
View online safety age guides to learn about online risks
Get tips on keeping kids safe on Social Media
Read stories from parents about controls