Go to My Virgin Media and select Sign in
Follow the instructions to login with your email address and password.
Controls & Settings guide
Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. These are two settings – Virus Safe and Child Safe. For new customers, the Child Safe setting is switched on by default.
A Virgin Media account (email address/Password) If you haven’t signed up, you will need the account holder name, postcode and account number (which is found at the top of your bill)
Follow the instructions to login with your email address and password.
This will add additional features to keep children safe on your broadband.
You have 2 options to block websites on Web Safe:
The categories tab lets you choose the type of content you can restrict. Tick the box next to each type of content you’d like to restrict (or select all). Any websites featuring this content will be blocked. Click Save changes.
The website tab lets you manually add sites you want to block on your broadband. Fill in the web address and click add to do so.
This option is good if you want access to some sites under a category but want to block others in the same category. You can also add allowed sites here instead.
With Virgin Media’s Web Safe, you can add timing restrictions. This lets children use the broadband certain times of the day.
Click on the Set timer tab and follow the instructions to set timers for bedtime, dinner time or whatever your family needs. Click Save changes to add the timer.
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