Ask Internet Matters
AI assistant for children’s online safety
Ask Internet Matters draws on our expert guidance to give you quick, trusted advice about apps, parental controls and children’s online safety.
Built for families
Ask Internet Matters makes it easier to access trusted online safety advice. Every answer is sourced from over a decade of guidance created for parents and professionals working with children. Whatever the question, you’ll get clear, practical advice you can act on straight away.
Get fast answers to your online safety questions
Apps children use
Learn how popular apps work, age recommendations and what to watch out for.
Devices and platforms
Find guidance for phones, tablets, gaming consoles and online platforms.
Parental controls
Get step-by-step help setting up safer experiences across devices, apps and networks.
Example questions
Ask Internet Matters can help with app safety and parental controls across devices and platforms. Try asking:
- How can I keep my child safe on Roblox?
- How do I set up parental controls on an iPhone?
- Are there safe online gaming apps for 10-year-olds?
How it works
1
Ask a question
Ask a question about apps or parental controls.
2
Get immediate advice
Ask Internet Matters provides expert advice using guidance from our website.
3
Take action
Follow recommended steps or explore helpful resources.
Privacy and your data
Your privacy matters to us. To help protect you and your family, please don’t share names, addresses or other personal information when asking a question.
You don’t need to create an account or log in to access advice from Ask Internet Matters. We may look at how people use the tool to help make our online safety answers even better, but we never collect, save or share personal data.
For more information, please read our privacy policy.
When you might need extra support
While Ask Internet Matters can answer many online safety questions, it is not designed to:
- Help in an emergency or where a child is at immediate risk
- Replace medical, legal or mental health advice
- Access your devices or change settings for you
- Answer questions outside children’s online safety
If you need urgent help, visit our report page or contact the relevant support service.
Ask your first question
Whether you’re setting up a device, checking an app or looking for online safety advice, Ask Internet Matters is here to help.