Virgin Mobile parental controls

Controls & Settings guide

Virgin Mobile Parental Controls allow the account holder to restrict access to sites that are only suitable for people 18 or over (plus social networking sites), as well as limiting access to specific websites.

What do I need?

A Virgin Mobile account (Email address and Password) If you haven’t signed up, you will need the Virgin Mobile number and your contact details.

Restrictions you can apply

icon Inappropriate content
icon Social networking

Step by Step instructions


To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile’s account page and log in using your Email address and Password. If you haven’t got an account click the ‘Create Your Account’ button.


Go to the Plan and Device tab and click on Manage services. This will allow you to click on the parental controls.

Get advice on using social media platforms on Virgin Mobile here.

Get more guidance from the Virgin Media online community here.