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iD Mobile safety

Step-by-step guide

All iD mobiles are set to restrict access to adult content, but you can also choose to restrict content suitable for 12+. Content blocking will only work when the device is using the mobile network, not the home WiFi.
ID mobile guide hero

How to set parental controls on iD Mobile

You will need a credit card to verify you’re over 18 before making any changes.

Restrict adult content

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Restrict adult content

While content restrictions are activated on the device, if anyone tries to access an age-restricted site (gambling, adult content, etc.) they’ll be directed to the iD Network content control webpage instead.

To enable the adult content filter:

Step 1 – Open your iD Mobile app and go to the Plan page.

Step 2 – Select Manage your iD services.

Step 3 – Ensure the Adult content filter is toggled on.

Step 4 – Click Save to confirm.

ID Mobile adult content filter

Set a bill cap

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Set a bill cap

Bill capping allows you to limit your child’s extra usage charges, to prevent them from over using their phone and increasing their monthly bill without your knowledge.

To set a bill cap:

Step 1 – Open your iD Mobile app and go to the Bills page.

Step 2 – Select Manage bill cap.

Step 3 Move the slider or type in the amount you want to limit the bill to.

Step 4 – Click Save to confirm.

ID Mobile PC Bill capping settings

How to set parental controls on iD Mobile