TikTok safety guide for parents
TikTok is a social media and video-sharing platform that replaced the popular Musical.ly app when it went offline in 2017. Know as Douyin in China, it gives users the ability to watch and create short clips of up to 60 seconds.
IM Recommends using TikTok Family Pairing | Internet Matters
In this guide
What is TikTok?
TikTok is a free video-sharing and social media platform. It lets users create content, share videos and watch short clips and interact with people all over the world.
The app is popular for short-form content of all genres including dancing, history, news and more. Several musicians rose to popularity after users shared their music widely on TikTok.
As a video-sharing platform, TikTok is one of the most popular platforms available among teens. To help promote safety and wellbeing of teens, TikTok introduced Family Pairing. There are also several screen time and safety features available in-app.
TikTok’s minimum age requirement
13 is the minimum age according to TikTok’s Terms and Conditions. However, the Google Play Store marks it as requiring Parental Guidance. Additionally, the Apple Play Store says it’s for 12+.
There are additional age restrictions with TikTok for some features such as Direct Messaging to TikTok LIVE, which require users to be 16 or 18. Be sure to read the Terms of Service along with Community Guidelines for full information.
TikTok announced that it would roll out an AI-powered age assurance system across Europe to identify accounts that likely belong to under-13s. Analysing profiles, posted videos, and behavioural signals the system flags suspected accounts for review. The technology builds on a UK pilot that led to the removal of thousands of accounts
What can you find on TikTok?
TikTok is a top platform for everything from trending songs and dances to challenges, comedy clips and tutorials. Users can record videos up to 10 minutes long and upload videos up to 60 minutes long. Still, the shorter videos tend to be most popular.
All content must follow Community Guidelines. Moderators remove content that breaks these rules.
TikTok Shop
TikTok Shop allows businesses to sell items directly on the platform, which means it can reach a wide range of teen users. As TikTok shop is intended for users aged 18+, TikTok’s parental controls do not apply here. However, its content can still reach teen users which makes it important to discuss safe practices and judgement.
If your teen shops online:
- Make sure they stay within TikTok rather than going to another site.
- Help them check whether a seller is trustworthy by searching for online verification and reviews outside of the shop.
- Encourage them to check with you before buying to make sure items are legitimate.
- Report any content that goes against the platform’s terms and conditions.
- Set boundaries around spending such as transaction limits and requiring your teen to talk with you before making a purchase
For more guidance visit our TikTok Shop guide.
Is TikTok included in the UK social media ban?
Yes, TikTok is likely to be included in the announced social media ban. While the UK government has yet to announce the full list, they have already named TikTok.
We are currently waiting to hear details about the social media ban to know what this looks like in practise. Until the ban happens, make sure you set parental controls to keep your child safer online.
How it works
Once signed up and logged in, you can either search for popular categories, creators or known friends. You can also create the videos yourself. But many people, including teens, just use the app to follow content creators.
TikTok teen accounts
Users aged 13-17 have several restrictions placed on their account automatically. Some of these features can be edited while others remain until the user reaches 18. However, some only impact children aged 13-15.
These restrictions help to manage children’s wellbeing and safety, so it’s important that they’re honest about their age when registering.
Features impacted by teen accounts include:
- Notifications: These are automatically turned off for teens overnight to encourage sleep.
- Private accounts: Teens’ accounts are automatically private. However, they can change them to public unless Family Pairing is used.
- Daily screen time: Teens automatically have a daily screen time limit of 1 hour. They can edit this to be more or less.
We recommend exploring your teen’s TikTok account with them when they register to fully understand all available safety and wellbeing features.
TikTok Family Pairing
TikTok Family Pairing is a type of supervision tool that parents can use to support their teen’s safety on TikTok. When connected with your teen’s account, you can help manage screen time, contact with others, notifications and more.
While a great tool, its safety is most effective when coupled with regular conversations with your teen about their online life.
What teens and parents say
Teens like that it allows them to express themselves through short-form video clips to gain a following and build a community around their passions.
It also features some great special effects that users can apply to their videos to make them more unique. You can also cross-post the content on other platforms (such as Instagram) to share it with more people.
Parent concerns
Seeing inappropriate content
Parents have expressed concerns about the inappropriate language and message of some of the videos posted which may make this less suitable for younger children.
Contact from strangers
Predators seeking to connect with children is another privacy and security risk on TikTok. Set up privacy and security settings to limit this contact.
Potential risks on TikTok
- When you download the app, users can see all public content without a TikTok account. However, they are not able to post, like or share anything until they’ve set up an account.
- By default, all accounts are public so anyone on the platform can see what your child shares and interact with them.
- Users can like or react to a video, follow an account or send messages to each other, so there is the risk that strangers will be able to directly contact children on the app.
- Children may be tempted to take risks to get more of a following or likes on a video so it’s important to talk about what they share and with who.
- Need to delete your account? Go to Me > Tap …, located on the top right corner>Tap Manage account > Delete account. Follow the instructions in the app to delete your account.
Is TikTok safe for teens?
There are always risks on social media platforms where people can communicate with one another. Parents and teens can create a safer environment by using the safety features available on the app.
Remember that no setting is 100% effective, so it’s important to discuss online safety as well.
Family Pairing
TikTok’s biggest safety feature is the type of built-in parental control called Family Pairing. It allows parents to connect their own TikTok account to their teen’s. It gives you an overview of their activity and allows restrictions around privacy and screen time.
Private account
Parents can use Family Pairing to ensure their teen maintains a private account. This means that only people they accept as followers can see their content. Teens can also do this without Family Pairing but cannot change it if a parent sets the restriction.
You can also customise settings for individual videos, managing who can view, comment or reuse videos in duets and stitches.
Reporting and blocking
You can block or report a user or content that doesn’t follow TikTok’s Community Guidelines within the app.
While many teens are aware of these safety features, many do not use them, so it’s important to remind them that using the features is anonymous. It helps make the platform safer for everyone.
Users can also remove unwanted content from their feed as well. They can do so by tapping the share button on the video they’re watching and selecting ‘Not interested’. You might need to do this multiple times to ‘teach’ the algorithm properly.
Things you can do to keep teens safe
Use Family Pairing for the safest experience and ensure their account is private. Setting their account to Restricted Mode also makes it more difficult for them to create multiple accounts. It means they cannot log out of their TikTok account without permission.
Additionally, set restrictions around communication and potentially harmful content. Explore the full parental controls guide to see how.
Family Pairing lets you set limits around screen time, including Time Away. These are periods throughout the day such as during school where your teen cannot use the app without your permission.
Teens can also set up Sleep Reminders on their account to help them switch off for sleep. Encourage teens to make use of this feature.
Managing screen time can help promote wellbeing and balance. See our balancing screen time guide for more information.
Parental controls and restrictions cannot work alone. You must have regular conversations with your teen about their online lives, their safety and potential issues they might face.
Children who have conversations about online safety with their parents report feeling confident and happy after those conversations. Talking regularly can also help them spot risks and avoid potential harm.
Talk about:
- What is and isn’t okay to share online
- What kind of content they emjoy
- Issues you’ve seen in the news
- Concerns you have and what they do to stay safe
- The rules of the platform
- How (and when) to use reporting and blocking tools
- What to do if they need support
For more conversation advice, explore our guide.