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Media literacy & safety at secondary

Tips to help teens stay safe online

At secondary school, children often use social media and messaging apps to chat with friends.

So, with new apps, new interests and new friends, you might also come across tougher online safety issues. See what you can do to help with this guide.

Display video transcript
During the teenage years, I think for a lot of young people the phone becomes kind of ubiquitous with being able to socialize. As a consequence, they're there on it a lot of the time. So I think the really important thing at this point is to understand how this usage is affecting them physiologically as well. For example, we know that the blue light from phones and tablets can really disrupt sleep patterns and that increasingly their sleep is becoming worse and worse. In fact, we think this is because of technology. So have a discussion with your child around why it's important to turn the phone off after a certain time.

The other thing of course is getting them to understand how their usage of tech is affecting things like learning. If you're trying to read something and it's constantly coming up with you know little pings telling you someone's trying to contact you or sending you information, that memory cycle is constantly being disrupted. The other thing that's really important for this age group is getting them to self-regulate when it comes to the online world. The metric for success of any platform is how long someone spends on it and as a consequence they're set up to be enticing. Starting to speak to them in a way that you completely understand that text is an important part of their life but letting them control the tech rather than having the tech control them and empowering them to do so is key.

The other thing that's going on during the teen years is the idea that kids form their identity. We know that it's very validating that when they post something online they get likes. Getting to think about why those likes are so important. The more they're able to challenge these sort of overriding themes that they're they're faced with at this age, the better chance they have of developing that resilience. It'll kind of help them deal with it more effectively. So I think the first point for this group is get them to think critically and regulate their own usage online. Speak to them about making sure that what comes into their consciousness comes from a correct source and very critically that they're able to challenge it.

Secondly, you need to ensure that they're aware of the impact of their usage of phones and tech in general and how that affects them not just in terms of their mental health but their cognitive and physical health as well. And sure you talk about how it can disrupt sleep if they're on their tech late at night. Likewise with learning and memory, speak to them about it how it can disrupt memory even if it feels that you're saying this stuff over and over again. Don't worry about it, the broken record technique is actually really useful in getting young people to kind of embed what you're trying to say.

Third point here is speaking about balance. Balance in how much they're working and how much they're relaxing. Balance in how much time they're spending online and offline. Encourage those face-to-face interactions. Encourage them to move and to get out so that they have more balance in their lives overall.

What are kids doing online?

At secondary school, teens put communication and sharing over other online activities. They also more regularly use devices for school work and learning.

Explore the guide below to learn how you can support your secondary school-aged child.

Favourite online platforms at secondary

The following apps and platforms are most widely used among teens at secondary school. Expand the boxes to learn more about setting them up for safety.

YouTube

YouTube is one of the most popular platforms among children of all ages. At secondary school, they are likely to watch their favourite streamers or influencers across different categories.

To use the platform independently, YouTube requires users to be 13 or older. So, while your teen might meet the minimum age requirement, they might still come across content they’re not ready for. Or, they might become a victim of echo chambers spreading harmful or hateful content.

However, there are still things you can do as a parent to keep your teen safe on YouTube.

Top tips for YouTube safety at primary

1. Set up a Supervised Account

This works best if you have a Google Family Link account, which can work across apps. See how to set Family Link up here.

  • Sign-in to your parent account to either add your teen or select their existing account.
  • Select Settings > Parental settings > choose your teen.
  • Tick the box next to YouTube and YouTube Music, then press Next. Read the notice and press SELECT.
  • Choose the content settings for your teen. Read the notice and press SELECT again.
  • Finally, review the parental controls features, read the Almost Finished page and select FINISH SETUP.

See the full instructions for a Supervised Account here.

2. Turn on Restricted Mode

  • Ask your teen to sign-in to the YouTube app on their device.
  • Go to Settings > General > Restricted Mode and tap the toggle to turn it on.

This will help filter out mature content and can support other safety features. See the full instructions here.

Remember to discuss this setting with your teen to help them understand its importance. This feature is not PIN controlled, so they will need to take ownership of their safety.

3. Manage screen time

  • From your parent account, go to Settings > Parental settings > Choose your teen.
  • Under general settings, disable Autoplay and Watch History. This will reduce content suggestions that encourage users to keep watching.

You can also turn off notifications to limit distractions. Set up Google Family Link for more control over app use and screen time.

See the full YouTube parental controls guide.

WhatsApp

Many teens prefer WhatsApp for keeping in contact with friends. But beyond chatting with friends, there are opportunities to participate in group chats and communities. This means they can keep in contact with a wide range of people.

While WhatsApp doesn’t have any parental controls, it does have a range of privacy and security settings. Discuss these with your secondary school-aged child to help them stay safe.

Learn more about WhatsApp here.

Top tips for WhatsApp safety at secondary

1. Review their Privacy Settings

WhatsApp lets users decide who can see their profile photo, status, read receipts and more. You can also manage Group settings and turn off Live Location here. To do this:

  • Open the app and tap the three dots in the top right corner. Select Settings.
  • Then, choose Privacy. Go through each option to customise who can see their information or who can contact them.

You can choose between everyone, contacts only or nobody. You can also add exceptions if there is a specific person or people your teen does not want to share information with.

See more about setting up privacy here.

2. Talk about blocking and reporting

Empower your teen to block and report users who seek to cause harm. They should also report numbers from anyone they don’t know to stay safe.

To block or report someone:

  • Select the last message from the person they want to block. Tap on their name > View contact.
  • Scroll down and tap Block or Report [Contact].

If you need to keep messages for police evidence, make sure to untick ‘Block and delete chat’ when reporting someone.

TikTok

When it comes to social media, TikTok tends to top the list for teens. The short-form content, trends and new music means there is a range of content to watch or create themselves.

Unfortunately, your teen might see or interact with users who make them uncomfortable. Or, they might find it difficult to stop scrolling through the endless stream of content.

So, there are things you can do to help your teen stay safe and manage their wellbeing.

Top tips for TikTok safety at secondary

1. Set up Family Pairing

For users under the age of 18, parents have the option to set up Family Pairing. This gives you the ability to manage screen time, restrict content and more. You must have your own account to do this.

  • Open TikTok and go to your own profile. Tap the three horizontal lines in the top right-hand corner.
  • Tap Settings and privacy and then Family Pairing.
  • Choose your role as a parent to access a QR code.
  • Get your teen to use their device to scan the QR code to link their account to yours.

You can then select their account to manage on your device.

2. Turn on Restricted Mode

  • With your teen, access their TikTok account on their device. Go to their profile.
  • Tap the 3 horizontal lines and go to Settings and privacy.
  • Under Content & Activity, choose Digital Wellbeing, then Restricted Mode.
  • Tap Turn on and follow the on-screen instructions. You will need to set a passcode to keep this feature private.

See the full step here.

3. Help them manage screen time

One of the biggest issue teens say they experience is spending too much time on devices. You can help them manage their screen time with TikTok using the built-in settings.

Teens have this set to 1 hour by default.

  • Go to their profile on their device within the TikTok app and access Settings and privacy.
  • Tap Digital Wellbeing and then Daily screen time and follow the instructions. Set a passcode that only you know.
  • Set up maximum screen time limits as well as screen time breaks to help teens balance their screen time.

Learn more about this step here.

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Get personalised online safety advice

Create your family's digital toolkit to get guidance and advice based on your teen's favourite platforms, the challenges they face online, the devices they use and more.

My Family’s Digital Toolkit

Real experiences from a parent, child and teacher

Learn from others and their experience of digital at primary school.

A parent’s experience

Mum, Adele Jennings, shares challenges at secondary school.

A teen’s experience

Teen, Amber, shares her experience of starting secondary school.

A teacher’s experience

A headteacher shares his insight into digital at secondary.

What risks do secondary school children face online?

At secondary school, teens start using tech to socialise, connect and engage with the wider world. They benefit from many things online, but there are some key risks to know about.

Choose one of the key issues below to explore so you can keep your teen safe online.

Sexual image-sharing

With many teens exploring romantic relationships or communicating with strangers online, they might feel pressure to share sexual images of themselves. Learn how this issue might take shape and what you can do to support them.

LEARN ABOUT SEXTING

Cyberbullying

At this age, cyberbullying can come from many places that often impact offline spaces as much as online. From bullying in social games to hurtful group chats, learn how to have effective conversations with your teen to keep them safe.

TALK ABOUT CYBERBULLYING

Screen time

Between persuasive design, FOMO and worries around their digital image, some teens might struggle to step away from their device. Get advice to help teens balance their screen time.

LEARN ABOUT SCREEN TIME

Peer pressure

Some teens might feel the need to present themselves in a certain way online or engage with potentially harmful content. You can help your child recognise these risks and develop a positive online identity.

MANAGE ONLINE PRESSURE

Additional resources

Support your secondary school child as they head back to school with more helpful online safety resources and guides below.

Explore more back to school guides

If you have children at other stages of their digital life, learn about their needs with the guides below.

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