Support
Organisations and online forums
For further support see our list of organisations and online forums that offer support for parents and young people on a range of issues you may experience on and offline.
What you will find
Support for parents
What you will learn
See a list of helplines, counselling services, organisations, and forums that can offer additional support to help your child have a positive online experience and tackle online issues.
Support for young people
What you will learn
Need more help and guidance, see a list of recommended helplines, counselling services, organisations and forums that you can reach out to, to have a more positive experience online.
How to report online issues
What you will learn
Get advice and support on how to report online issues and organisations that can help.
Counselling services
Should your child need extra support, counselling or mentoring to cope with an issue then these organisations may be able to provide advice and services.
Organisations for further advice
Here are a number of organisation where you can get further support and advice to support your child online
Internet Matters – Not-for-profit offering bespoke advice for parents to keep their children safe online
Thinkuknow – Education programme from the National Crime Agency’s CEOP command empowering parents with advice to keep children safe online.
Cerebra – National charity helping children with brain conditions and their families discover a better life together.
Anti-Bullying Alliance – Coalition of organisations and individuals working together to stop bullying.
Scope – National disability charity that campaigns to challenge and change negative attitudes about disability.
SEND Information Organisations Group – Network of national organisations who provide free information, advice and support to children and young people with SEND and/or their families.
Online forums
These forums can help you connect with other parents and get support on how to deal with any situation that your child needs your support on
Mumsnet – Discussion forums for parents to share advice and information on parenting and other topics.
Scope online community – Online disability forum to support disabled people and parents and carers to get disability advice.
National Network of Parent Carer Forums – A network of over 150 Parent Carer Forums from across England
Counselling services
Here is a range of organisation that can offer counselling services to help you get the support you need.
Organisations for further advice
If you want more advice on online safety and how to deal with a range of issues, here are places where you can go.
Thinkuknow – Education programme from the National Crime Agency’s CEOP command empowering young people to stay safe online
Online forums
If you’d like to get advice and guidance online, here are dedicated forums that can support you.
The Mix – Online community for 13 – 25s from the UK sharing experiences and support anonymously
