Internet Matters

ITVX parental controls

Step-by-step guide

Once you have logged in to the ITVX platform Formerly ITV Hub, you can set up parental controls with a PIN to block access to content that requires guidance (marked with a G). The G-rating is for content that ITV deems unsuitable for children.

How to set parental controls on ITVX

You will need access to the ITVX app.

How to create a child’s account

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How to create a child’s account

In order to set up parental controls on ITVX, you must first create a profile for your child.

To set up a child account on ITVX:

Step 1 – Open up the ITVX app and click the plus sign (+) labelled Kids Profile.

Step 2 – Input your child’s name and click CREATE.

itvX child profile creation

Your child will now have an ITVX profile, on which they can only watch content deemed suitable for children. However, children could still navigate onto your profile. To prevent them doing this, you must set up parental controls.

ITVX child account

Setting up parental controls

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Setting up parental controls

To secure your profile and prevent your child from accessing it and viewing mature content, you must set up parental controls.

To set up parental controls:

Step 1 – Upon opening ITVX, select your parent profile.

Step 2 – On your profile home screen, click your profile picture in the top right of the screen.

ITVX select a profile

Step 3 – Click EDIT PROFILES.

Step 4 – Select your own profile to edit.

ITVX editing profile

Step 5 – Click the toggle labelled Parental Controls.

Step 6 – You will be prompted to create a PIN. This will be required to access your profile in future, so that your child can not login to an adult account. Once you’ve inputted your PIN, click CREATE.

ITVX toggling on parental controls

Step 7 – The Parental Controls toggle will now be switched on. Click DONE to return to the profile page.

Step 8 – Your profile will now have a padlock icon next to it. This means your child will not be able to access the profile without the PIN.

ITVX parental controls on