Children and teens should not use the Monkey app. Its terms of service require users to be 18 or older, so there are minimal safety features to protect minors. Additionally, all users face the following risks on Monkey.
Harmful or inappropriate content
With Monkey, users can:
- chat one-to-one;
- use the ‘duo’ feature where they chat with two different users at the same time;
- send messages to other users;
- randomly match with strangers for these conversations.
As a result of these features, users can encounter adult content without warning. This might include pornography or other sexual content.
The app boasts robust moderation using machine learning. However, there are reports of sexual adverts as well as pornographic or illegal content shared in video chats. In a lot of cases, the perpetrator might flash this content up with a new random match before disappearing. This means it can be hard to report or track.
Additionally, much of the moderation is in response to rule-breaking rather than prevention.
Privacy and security risks
The Monkey app claims the right to use any “user contributed content” however it likes. So, once a user signs up to Monkey, they grant the platform and its affiliates license to use their content in any way. That means these companies can use images of real people in advertising or elsewhere without users knowing.
Additionally, Monkey collects personal information such as users’ browser IP address, date of birth, location and more. Some of this is information you give while signing up and some requires additional consent.
While Monkey says privacy is a “top priority” for them, their privacy policy doesn’t always support this. Information that you send to another user through the service, for example, might not remain private. The app recommends using “discretion when using the service.”
Harmful contact from strangers
Even though users know they will be matched with strangers to chat with, they can’t know who is on the other end. Some might want to simply chat with strangers but others might seek to harm.
Some such strangers might target younger users they match with. They might seek to groom users for sexual or illegal purposes. Or, they might seek to exploit users for financial gain.
For vulnerable teens, they might see the extra attention they get as a positive rather than something negative. So, it’s better for them to avoid the platform until they reach the age minimum of 18.