Our team

Rachel was part of the team that launched Internet Matters in 2014 and became CEO in January 2026. She has created award-winning public awareness campaigns to support parents on issues of children’s online safety and established the Children’s Wellbeing in a Digital World Index. Her background includes strategic planning and marketing roles in media, financial services, retail and publishing, with over 10 years of experience working for Sky, one of Internet Matters’ founding members. 

Paula is responsible for the administrative management of Internet Matters and successfully keeps everyone organised. She has over 18 years of experience in Office Administration, Facilities and Project Management, within sectors ranging from Education, Finance and large multi-nationals to small start-up operations.

Ghislaine is responsible for managing the social media channels and working closely with our e-safety experts to develop content that helps to educate and inform parents on e-safety issues. She is passionate about all things social and is heavily involved in creating and sharing the best resources available for parents through our social media channels to get parents talking and sharing their real-life experiences.

Sheena works as a part of the Digital Team, keeping the website up to date, creating new resources and delivering webinars on online safety. She is also behind the lesson plans found across Internet Matters and the Digital Matters platform. With many years of experience in education, including as a teacher, librarian and educational content creator, she wants to ensure children are taught to utilise the internet and all it has to offer in a safe and savvy way.

Having worked in marketing, web design, and front-end development for the last decade, Andre has gained valuable experience in navigating the digital world we live in. Since joining Internet Matters, he’s been applying those skills to contribute to the wider community and, hopefully, help make a small difference somewhere.

Working as a part of the digital team, Louis is responsible for contributing content for the Internet Matters website, writing articles on new apps or internet trends. With a background in content writing, and a strong interest in the digital world, he is always on the lookout for things parents and children should be informed about when online.

Natalia has worked in digital marketing and international student recruitment for almost eight years, gaining experience in developing digital strategies across a range of channels. Having worked in the education sector for several years, she is keen to make a positive difference for future generations. At Internet Matters, she supports the analysis of website performance and builds reports/dashboards that help the digital team make data-driven decisions.

Emma heads up our marketing team, leading the development and delivery of Internet Matters’ brand and marketing activity. Emma brings wide-ranging marketing experience to the team, and with 2 teenage children, she also has direct experience of the impact of the digital world on young people.

Heather leads on marketing campaigns targeted at parents, helping to raise the profile of Internet Matters, in collaboration with our members and partners. Heather has over 15 years experience in the non-profit sector and civil service and has two primary-school age children to keep her in check and help fuel ideas.

Swathy works across campaigns and communications at Internet Matters, developing new channels to reach parents and professionals. With a background in law and psychology, and experience in the education sector, she is passionate about helping communities give young people the skills to think critically and navigate the digital world with confidence.

Elie is responsible for our contact and email marketing strategies, leading the development and use of our new customer relationship management tools. She is keen to use her diverse range of marketing experience to create personal communications and experiences for Internet Matters’ audiences, providing parents and teachers with the right tools to help their children navigate the digital world safely.

Katie leads the Policy and Research team at Internet Matters, ensuring the voices of parents, carers, children and young people drive the organisation’s work and inform those shaping children’s digital lives. With over a decade of experience across government and civil society, she brings expertise in a wide range of research methods and works closely with industry, government, civil society and academic partners to influence digital policy. Katie loves coffee, hates inequality and, outside work, you can find her in a book or at the beach!

Mitali leads the development of our policy solutions at Internet Matters, advocating for a safer online environment for children. She has a background in tech policy with experience advising companies in the US and UK on policy communications and advocacy. When she isn’t decoding digital policy, Mitali is out exploring London’s green corners or planning her next escape to somewhere warmer.

Rupert supports the delivery of policy and research projects, exploring children’s safety in their use of digital technologies. He has 5 years of experience of public parliamentary campaigning and stakeholder engagement and is keen to use this to ensure that children have a positive experience online. He wants to help the internet contribute to education and opportunity for young people as best it can.

Kat works in the research and policy team and is responsible for contributing to Internet Matters research outputs. After finishing her masters’ specialising in this space, she is passionate about amplifying the voices of children and young people in the digital world. She hopes that she can do her part in making the internet a better place for all.