Our team

Rachel was part of the original Internet Matters launch team and became Co-CEO in summer 2023.

Rachel is responsible for the organisation’s strategy and development of key partnerships. Her background includes strategic planning and marketing roles in media, financial services, retail and publishing, with over 10 years of experience working for Sky, one of Internet Matters’ founding members. She is also a mum to two small children taking their first steps in the digital world.

Carolyn has been leading Internet Matters since its launch in May 2014. She has a wealth of marketing experience in senior positions at Sky and Vodafone – pivotal experience in reaching out to parents. With two school-age children of her own, she is passionate about ensuring children can enjoy the internet safely.

Paula is responsible for the administrative management of Internet Matters and successfully keeps everyone organised. She has over 18 years of experience in Office Administration, Facilities and Project Management, within sectors ranging from Education, Finance and large multi-nationals to small start-up operations.

Ghislaine is responsible for managing the social media channels and working closely with our e-safety experts to develop content that helps to educate and inform parents on e-safety issues. She is passionate about all things social and is heavily involved in creating and sharing the best resources available for parents through our social media channels to get parents talking and sharing their real-life experiences.

Sheena works as a part of the Digital Team as a content writer and is partially responsible for Internet Matters’ website content and social media. With many years of experience in education, including as a teacher, librarian and educational content creator, she wants to ensure children are taught to utilise the internet and all it has to offer in a safe and savvy way.

Having worked in marketing, web design, and front-end development for the last decade, Andre has gained valuable experience in navigating the digital world we live in. Since joining Internet Matters, he’s been applying those skills to contribute to the wider community and, hopefully, help make a small difference somewhere.

Working as a part of the digital team, Louis is responsible for contributing content for the Internet Matters website, writing articles on new apps or internet trends. With a background in content writing, and a strong interest in the digital world, he is always on the lookout for things parents and children should be informed about when online.

Natalia has worked in digital marketing and international student recruitment for almost eight years, gaining experience in developing digital strategies across a range of channels. Having worked in the education sector for several years, she is keen to make a positive difference for future generations. At Internet Matters, she supports the analysis of website performance and builds reports/dashboards that help the digital team make data-driven decisions.

Richard leads our fundraising and commercial function. His focus is on securing new partnerships and supporting the development of our current partners with activity which delivers mutual business and social impact goals. Richard brings a breadth and depth of partnerships and business development experience from leading teams and major partnerships at charities over the past 15 years. He is passionate about making the internet experience for children and parents as fulfilling and safe as it can be.

Emma heads up our marketing team, leading the development and delivery of Internet Matters’ brand and marketing activity. Emma brings wide-ranging marketing experience to the team, and with 2 teenage children, she also has direct experience of the impact of the digital world on young people.

Elie is responsible for our contact and email marketing strategies, leading the development and use of our new customer relationship management tools. She is keen to use her diverse range of marketing experience to create personal communications and experiences for Internet Matters’ audiences, providing parents and teachers with the right tools to help their children navigate the digital world safely.

Heather leads on marketing campaigns targeted at parents, helping to raise the profile of Internet Matters, in collaboration with our members and partners. Heather has over 15 years experience in the non-profit sector and civil service and has two primary-school age children to keep her in check and help fuel ideas.

Katie leads on research projects and ensures that the voices of parents, children and young people are represented in and drive the work of the wider Internet Matters team. With a background in the third and public sectors, she has experience in a range of research methods, with a focus on research with children and young people, parents and teachers. Katie loves coffee, hates inequality and, outside work, you can find her in a book or at the beach!

Rupert supports the delivery of policy and research projects, exploring children’s safety in their use of digital technologies. He has 5 years of experience of public parliamentary campaigning and stakeholder engagement and is keen to use this to ensure that children have a positive experience online. He wants to help the internet contribute to education and opportunity for young people as best it can.

Kat works in the research and policy team and is responsible for contributing to Internet Matters research outputs. After finishing her masters’ specialising in this space, she is passionate about amplifying the voices of children and young people in the digital world. She hopes that she can do her part in making the internet a better place for all.

Mitali leads the development of our policy solutions at Internet Matters, advocating for a safer online environment for children. She has a background in tech policy with experience advising companies in the US and UK on policy communications and advocacy. When she isn’t decoding digital policy, Mitali is out exploring London’s green corners or planning her next escape to somewhere warmer.