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My5 app safety guide

Step-by-step guide

​Channel 5 content can be streamed via the My5 app on a range of devices. Through the platform, you can set up a PIN to block access to content that requires Guidance (G-rated). The G-rating is for content that Channel 5 deem unsuitable for children., which may include explicit content or adult rated films.
My5 logo for parental controls page

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How to set parental controls on My5

These steps were recreated on a tablet. However My5 App settings are similar across devices. You will need access to the My5 account your family or your child uses.

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The My5 App lets users set accounts up to only allow family friendly content. G-rated films and other content means parental guidance is needed.

To set up content filters:

Step 1 – Sign-in to your My5 account and select My List in the bottom right.

Step 2 – Select the gear icon in the top right. Under ACCOUNT, select Parental Controls.

Step 3 – Next to Setup a Parental PIN, activate the toggle. Set and confirm a 4-digit PIN. Tap OK to continue.

Whenever your child tries to access G-rated films or shows that might include explicit content, they will need the PIN. As such, make sure it is a PIN only you know.

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How to set parental controls on My5