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5 app safety guide

Step-by-step guide

​Channel 5 content can be streamed via the 5 app or website on a range of devices. Through the platform, you can set up a PIN to block access to content that requires Guidance (G-rated).
My5 logo for parental controls page

How to set parental controls on 5

These steps were recreated on a tablet. However 5 app settings are similar across devices. You will need access to the 5 account your family or your child uses.

How to set content filters

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How to set content filters

5 lets users set accounts up to only allow family friendly content. G-rated films and other content means parental guidance is needed.

To set up content filters:

Step 1 – While signed in to your 5 account, click the gear icon in the top right of the home screen.

5 home screen

Step 2 – In Settings, scroll down to the Parental Controls option and turn the toggle on.

5 settings

Step 3 – When the pop-up appears, type in the PIN you would like to use, then type it in again to confirm and click Choose your PIN.

5 creating PIN

Step 4 – You will now be notified that the PIN has been set up. Click OK to proceed.

5 PIN confirmation

Whenever your child tries to access G-rated films or shows that might include explicit content, they will receive a message saying they must enter the PIN. As such, make sure it is a PIN only you know.

5 age gate

How to set parental controls on 5