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Now TV safety

Controls & Settings guide

NOW TV’s Broadband Buddy allows you to control what websites your family can access. It also helps protect you from websites that try to collect your private information without your knowledge, and sites that might harm your computer or other devices. See our step-by-step guide to get set up.
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How to set up parental controls with Now TV

NOW Broadband Buddy keeps you safe online by allowing you to select an age rating and choose what websites can and can’t be viewed on your broadband network. It also provides protection against phishing websites that try to collect your private information. On top of that, Broadband Buddy guards your computer and other devices against malware-infected websites. Broadband Buddy is available for NOW Broadband Members.

Remember, Broadband Buddy only protects devices connected to your NOW Broadband, so it won’t work if you’re browsing with a 3G or 4G connection.

You will need to access your family’s Now TV account.

How to set Broadband Buddy on Now TV

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How to set Broadband Buddy on Now TV

Step 1 – Go to nowtv.com and sign into your account.

NOW sign in page

Step 2 – Go to the ‘Broadband’ section of My Account, and under the ‘Settings’ click on Broadband Buddy.

NOW account settings page

Step 3 – Under ‘Turn on Broadband Buddy’, click ‘Turn ON.

NOW Broadband Buddy page

Broadband Buddy is now activated.

Navigating the Broadband Buddy Settings

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Navigating the Broadband Buddy Settings

Select age rating – Simply choose the appropriate age rating for your family, to suit the people who’ll be using broadband in your home. This automatically creates the appropriate internet security settings for all your devices.

NOW Broadband Buddy age rating

Grown up browsing time – You can set a specific time of the day when 18 age rated websites are allowed. This is super handy if you have kids you want to protect during the day but want don’t want any restrictions after they’ve gone to bed.

NOW grown up browsing page

Block & allow websites – Here you can control which websites your family can access and when, on all devices connected to broadband. You’ll also have protection from phishing websites that try to collect your private information, as well as security against malware-infected websites that can damage your computer and other devices.

NOW Block and allow websites section

How to set up parental controls with Now TV

More resources

Tech guide for age-appropriate devices Online safety age guides
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