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Sky Mobile safety

Step-by-step guide

Parental controls on Sky Mobile is automatically switched on to block 18+ rated website and online content when your child is connected to the Sky Mobile network on their Apple or Android device.

Video guide

How to set parental controls on Sky Mobile

To make changes to parental controls settings, you will need a Sky ID (username and password) and a credit card.

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Accessing your account

Go to sky.com/mobile-account and sign in with your Sky ID.

You can create a Sky ID with an email address that hasn’t been previously used.

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Select 'Manage my Settings' from the options on the page

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Select on or off to turn the parental controls on and off

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Verify that you are over 18 by using your credit card

You will have to do this to turn parental controls off.

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Parental Controls are off

Once this is done, you’ll get a message to show that the parental controls have been turned off on your device.

To manage other features like time limits, you must be connected to broadband and use the Sky Broadband Buddy.

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