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O2 mobile guide

Step-by-step guide

O2’s parental controls let you block adult content when the device is using the mobile network out of the home (the default is 18+). Additionally, you can also allow access to sites classified as suitable for under 12s. Note: Virgin Media mobile users are now on the O2 network.
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Video guide

How to set parental controls on the O2 mobile network

You will need the mobile number of the handset you want to set up the service on and your credit card to prove your age.

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Call 61818 from your child's mobile phone or visit parentalcontrol.o2.co.uk

Click the “Continue” button.

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Enter the phone number

Enter the mobile phone number of the handset that you want to start the service on.

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Receive your 6 digit code

You will be sent a text message to the mobile number you entered with a 6 digit code. Enter the 6 digit code on this screen.

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Set a PIN

You will now be asked to set a PIN that will be used to activate the service. Click the “Continue” button to activate the service.

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