broadband & mobile networks

If your child has their own smartphone then they’re likely to have access to the internet not only at home on the home broadband network, but also through their mobile network and on public WiFi.

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Behaviour

of children aged 12-15 have downloaded an app on their mobile in the last year ¹

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Frequency

of children over 13 access the internet on their mobile ²

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Habits

is the average number of text messages children ages 12 – 15 send per week ³


Your broadband provider, mobile operator and some public WiFi providers offer filters to limit the inappropriate content a child might see. However, you normally have to set these filters manually through your broadband and mobile operators. Parents think this is difficult and time-consuming to do, but it’s simple if you have the right information.

When your children are out and about you can encourage them to use family friendly WiFi to keep them safe.

WiFi and network filters are not the only solution you should think about, as these filters only prevent access to certain types of websites. They don’t usually restrict purchases through apps or the use of certain programmes that are already on the device. You’ll need to consider setting your device controls and platform (such as Chrome or Netflix) controls too.

Here are links to how to set up parental controls for the major broadband providers , public WiFi and mobile networks.

Build your own parental controls guide

Visit guide

Parental controls setup guides and links for the major internet service providers:

Information about public WiFi services can be found here:

Parental controls setup guides and links for the major mobile operators:

  1. Ofcom Children and Parents: Media Use and Attitudes Report (Oct 2013) p.67-68
  2. Cybersafe Opinion Leader Report (Sept 2013)
  3. Ofcom Children and Parents: Media Use and Attitudes Report (Oct 2014) p.62, Figure 31