Set parental controls on devices your child can access – see our parental controls guide
Talk to your child about what it means to have friends and followers online. Are they real friends? Can they trust them?
Be aware that your child might start exploring romantic relationships. Talk about what they can safely share and who to trust
Encourage your child to be kind to others and think about the impact of words and actions
Talk to your child about what bullying is (hurting someone on purpose/several times over) and how people might bully others online
Encourage your child to tell you if they see or experience cyberbullying
Talk to your child about how they use the internet and what they enjoy
Tell your child that if they can’t talk to you they should talk to a teacher at school or contact organisations like Childline
Tips to deal with cyberbullying
Don’t jump to conclusions. Gently explore with your child what has gone on before the message or the post
Stay calm if you find out your child is experiencing cyberbullying or cyberbullying others
Be aware that cyberbullying can be a continuation of, or a response to bullying already happening at school or elsewhere
Don’t encourage your child to retaliate in any way that is angry, offensive or threatening
Be aware that cyberbullying can be a continuation of, or a response to bullying already happening at school or elsewhere
Think carefully before taking away your child’s access to their phone or tablet (this can increase loneliness)
Help your child to report any offensive content to the social media provider
Encourage your child to broaden their network of friends and to take part in activities that make them feel good about themselves
Seek help. You could talk to your child’s school or if your child feels harassed or threatened, the police. There are also charities like Kidscape that can give advice
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