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Pokemon GO safety

Step-by-step guide

Pokemon GO safety features on the app include pop up warnings to users to encourage safe play and a reporting tool to report any issues with the game or inappropriate gameplay.
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Video guide

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How to set parental controls on Pokemon GO

You will need access to your child’s Pokémon GO account.

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How to report an issue

Step 1 – Tap the Pokéball on screen

Step 2 – Click on Settings

Step 3 – Tap ‘Report High-Priority Issue’ and select ‘Yes’.

You can now report your issue on this site.

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Where to restrict in-app purchase on your child's device

You can restrict in-app purchase on your device to prevent accidental or unauthorised purchases from the Shop.

Visit our guides to restrict this feature on the following devices:

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Note about Pokemon GO privacy policy

Part of the App policy now states that it can view a phone’s settings and general information about the devices such as what other apps are being used on the device.

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