UKCIS Vulnerable Users Working Group Members

The Working Group is a collective of expert volunteers working together to keep vulnerable users safe online.

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Adam Gordon

LGfL

Adam is the SEND and Inclusion Manager at LGfL, the National Grid for Learning. He leads the IncludED service, providing digital resources and delivering training on topics related to inclusion and technology. Adam previously worked in schools supporting learners with special needs across primary and secondary education He is passionate about the use of technology in education as part of a toolkit to promote engaging and inclusive learning for all.

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Adrienne Katz

Youthworks

Adrienne is Director of Youthworks Consulting and leads the annual Cybersurvey exploring young people’s online lives, partnering in 2019 with Internet Matters. With Dr Aiman El Asam from the Department of Psychology, University of Kingston she has focused on vulnerable children’s experiences in a digital world since 2017. She is an accredited online safety trainer, member of AACOSS, author of books and reports on online safety and digital life.

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Alison Preston

Ofcom

Alison co-directs and leads the research components of Ofcom’s Making Sense of Media programme. The programme aims to help improve the online skills, knowledge and understanding of UK adults and children, through providing robust research and collaboration with relevant stakeholders. She was previously Head of Media Literacy Research at Ofcom.

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Carmel Glassbrook

SWGfL

Carmel is the Project Lead for Professionals Online Safety Helpline at SW Grid for Learning. She started as a practitioner on the helpline in 2015 and now manages the whole project. Carmel has helped and consulted on nearly 10,000 contacts to the helpline, putting her in a unique position to advise government and work closely with industry.

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Claire Levens

Internet Matters

Claire leads our work with policymakers and on online safety for vulnerable children, drawing on her wealth of experience providing corporate and public affairs for blue-chip companies. She created and chairs the UKCIS Vulnerable User Working Group and sits on Ofcom’s Making Sense of Media Advisory Panel. Claire has young children and is committed to helping all children navigate the wonders of the internet safely.

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Child Online Safety Experts

NSPCC

The NSPCC Child Safety Online experts are all ex-practitioners from education, social work and law enforcement. They deliver innovative projects and partner with internal and external groups to help make children safer from abuse online. Their work includes providing advice and information through their website and workshops for parents and carers. They also support young people through Childline, and support professionals through their Learning website, e-learning courses, consultancy service.

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Emma James

Banardos

Emma is a Senior Policy Advisor and leads on policy and research affecting children who are victims of domestic abuse, sexual exploitation and abuse, criminal exploitation, serious youth violence and young carers. She has worked on issues impacting vulnerable children and young people for over 15 years, including working for a local authority running in-depth reviews on Children’s Services and as Head of Public Affairs for the Holocaust Educational Trust.

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Jackie O’Sullivan

Mencap

Jackie is the Director of Communication, Advocacy and Activism at Mencap. Mencap’s vision is for the UK to be the best place for people with a learning disability to live happy and healthier lives. It provides direct support, information and advice, and campaigns to make society inclusive and accessible.

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Jo Holmes

BACP

Jo is the Children, Young People and Families UK wide Policy lead at the British Assoc for Counselling and Psychotherapy. She is a trained counsellor with a background in working in schools, youth work management and safe-guarding. Jo has worked with many children and young people vulnerable to online harms. She is interested in developing resources for the counselling and psychotherapy workforce to ensure that they are having helpful conversations with the clients they work with in this area.

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Kate Howlett

Internet Matters

Kate ensures our stakeholders are informed on policy activities and developments, and provides secretariat support for the UKCIS Vulnerable Users Working Group. She has a regulatory and communications background with both statutory and industry bodies and is keen to play her part in helping her nephew, niece and other young people safely enjoy the benefits of the digital world.

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Laura Clarke (She/Her)

Samaritans

Laura is a Policy and Research Officer and leads the Online Harms Advisory Service as part of the Online Excellence Programme at Samaritans, offering guidance to industry on the best practice management of online self-harm and suicide content. She previously worked in the Child Safety Online team at NSPCC, leading on online gaming policy. She has an academic interest in digital sociology and emerging online harms.

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Network of practitioners

Disabled Children Child Protection Network

This independent network is based in Scotland and is for practitioners who work with and for disabled children and their families and/ or have responsibilities or special interest in child protection. It aims to provide practical peer support for members to access advice and be a forum to support local and national practice improvement in safeguarding disabled children and supporting their families.

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Martha Evans

Anti-Bullying Alliance

Martha is a Director and leads the work of the Anti-Bullying Alliance, supporting its members in all aspects of bullying prevention and response. She also coordinates Anti-Bullying Week each November. She worked at the National Children’s Bureau for over seven years.

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Margaret Mulholland

ASCL

Margaret is an SEN and Inclusion Specialist at the ASCL. She is an experienced education leader, DfE Advisor, SEND advocate and TES columnist. She is committed to inclusive pedagogy, school improvement, innovation and policy change and, with the ASCL specialist team, published guidance on how schools and colleges can support vulnerable children and young people.

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Megan Rose

Parent Zone

Megan is the Head of Partnerships at Parent Zone, overseeing all projects which are delivered in partnership with organisations such as Google and Children in Need. She has a background in teaching and is passionate about helping children and families develop digital resilience.

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Mo Wiltshire (She/Her)

Stonewall

Sara is the Strategy & Policy Manager for Ofcom’s Making Sense of Media programme. The programme aims to help improve the online skills, knowledge and understanding of UK adults and children, through providing robust research and collaboration with relevant stakeholders. Sara previously worked in local government on strategy, policy and research with a focus on migration, public health and digital inclusion issues.

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Dr. Peter Buzzi

 CSDPR

Dr. Buzzi is Director of the Centre for Safeguarding and Digital Practice and Research as well as an author, researcher and leading authority in safeguarding and well-being with emphasis on restorative and trauma-informed approaches, and safeguarding children and young people and vulnerable adults online and offline. Produced with Claudia Megele, his 10 Cs Risk and Resilience Framework offers an approach to safeguarding young people online that is used by several local authorities.

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Phoebe Moriarty Roberts

Childnet

Phoebe is Acting Education Manager with Childnet and works with schools to deliver expert online safety sessions for pupils, parents, and staff members throughout the UK. She also creates online safety resources for all audiences and leads on SEND activities within the charity which includes overseeing the content delivery of SEND visits and ensuring resources and opportunities are accessible and inclusive for SEND audiences.

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Rosie Cole

NCA-CEOP Command

Rosie Cole is an Education Officer within the National Crime Agency’s Child Exploitation and Online Protection command (CEOP). The Education Team run CEOP’s award-winning Thinkuknow education programme which aims to help protect children and young people from online sexual abuse. Rosie leads on the production of educational content for early years and primary-age children, children with special educational needs and disabilities, their families and the professionals that work with them.

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Sara Kelly

Ofcom

Sara is the Strategy & Policy Manager for Ofcom’s Making Sense of Media programme. The programme aims to help improve the online skills, knowledge and understanding of UK adults and children, through providing robust research and collaboration with relevant stakeholders. Sara previously worked in local government on strategy, policy and research with a focus on migration, public health and digital inclusion issues.

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Dr Simon P Hammond

University of East Anglia

Dr Simon is an Applied Psychologist and Lecturer in Education interested in how digital technologies reshape everyday social possibilities for action and the implications of our increasingly online world for our mental health. His work explores how young people, particularly those labelled as vulnerable, experience digital inclusion, resilience, participation and equality.

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Simone Vibert

Children’s Commissioner’s Office

Simone is a Senior Policy and Public Affairs Analyst and leads on digital policy at the Children’s Commissioner’s Office, which promotes and protects the rights of children, especially the most vulnerable, and stands up for their views and interests. She was previously a researcher at the think tank Demos.

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Traci Good

i-vengers

i-vengers is a UK-wide initiative that aims to raise awareness and standards in child online safety. As Founder and Chief i-venger, Traci has an extensive background in safeguarding, training and education. Having worked as a Multi-Agency Team Manager for many years, she now uses her knowledge and experience to help children become safe and confident users of digital technologies.

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In addition to the members listed below, the Group’s work is conducted with support from the Department of Culture, Media and Sport, the Department for Education, and the Welsh Government.

The Group is chaired by Claire Levens (Policy Director at Internet Matters) and the secretariat is provided by Kate Howlett (Policy Manager at Internet Matters).

The UKCIS Vulnerable Users Working Group is a collaboration of specialists volunteering their time to help reduce the likelihood of children with vulnerabilities experiencing harm online.

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