EE Home Broadband

Controls & Settings guide

As part of EE’s Home Broadband package, use Norton™ Family parental control software to monitor a child’s devices and set age-appropriate rules for their online activity.

DOWNLOAD PDF EMAIL GUIDE LINK

What do I need?

My EE account username and password and access to device connected to EE Home broadband.

Safety settings

Apps Access

Browser Access

Chatting

File Sharing & Hacking

In App purchasing

Inappropriate content

Parental control

Phishing & Malware Infected Sites

Pornography & Adult

Search enginges

Sharing Data

Sharing location

Social networking

Suicide & Self-harm

Watch Norton Family video

Learn more about how Norton™ Family works

Step by step instructions

EE new customers

If you’re new to EE broadband you’ll get the option to download Norton™ Family when you first connect to the internet. Choose I Need Parental Controls to sign up for, and download Norton™ Family to your devices.

EE existing customers

If you are an existing EE customer, from a computer connected to EE Home broadband, go to the broadband.ee.co.uk/norton-security

Register and download

Scroll down to ‘Easy to install‘ section and select Register and Download

Create a Norton™ Family account

On this page, select ‘subriscribe now’ and you’ll be asked to enter your details to complete the subscription and create your Norton™ Family account.

Once you’ve signed up, select ‘Agree and Download’ to install the software on the current device and select ‘Send a Download Link’ to send a link to install the software on more devices.

Set up child details

Once you have downloaded the software, select ‘Identity’ to add your children’s names to your account (up to 15). You can add and remove a child at any time. Based on their age Norton Family applies pre-defined rules to manage their online use.