We’re hiring

Internet Matters Policy Manager

Do you want to develop your policy experience in a small but agile organisation which is leading the way in supporting parents and children in their online lives?

We’re looking for a Policy Manager to help us deliver a range of exciting policy projects and assist in shaping the strategic direction of our Vulnerability Programme.

If you are interested in applying, you’ll find a summary of the role and details on how to apply.

What’s on the page?

Role description

  • Employer: Internet Matters
  • Position: Head of Policy
  • Location: Hybrid working – 3 days in the office (Edgware Rd, London), 2 days remote
  • Role type: Full time, 37.5 hours per week
  • Salary: £32-35k per annum

About the role

Now is a time of fast-paced change in the technology sector. The introduction of the Online Safety Bill and new media literacy strategies from DCMS and Ofcom means there is a real opportunity to shape important decisions being made which will affect the online lives of children and families for many years to come.

Against this backdrop, Internet Matters is recruiting a Policy Manager to ensure that our voice is heard in these conversations. This wide-ranging role will include:

  • Delivering policy projects (e.g. reports, roundtable events) – and supporting projects from other teams which have policy components.
  • Stakeholder engagement – maintaining and developing a network of contacts across Government, academia, the third sector and industry. Assisting with the successful running of our Expert Advisory Panel.
  • Reactive policy work – e.g. monitoring the policy landscape, writing blogs, producing briefings, representing Internet Matters at sector meetings, responding to consultations.

The Policy Team also leads the organisation’s Vulnerability Programme which focuses on the online safety and wellbeing needs of children with special educational needs, looked after status, mental health challenges and other vulnerabilities. The Policy Manager will assist in shaping the strategic direction of this programme of work, deliver projects under this theme and provide support to the UKCIS Vulnerable Users Working Group (chaired by Internet Matters).

We’re a small but ambitious organisation, so being able and willing to turn your hand to anything and everything is important. This means no two days are the same, and we absolutely need a team player who can power through a diverse workload.

While prior knowledge of tech policy would be beneficial, it is not a requirement.

Skills, knowledge and experience


  • Educated to degree level, or equivalent professional experience in a relevant field.
  • Knowledge of the policymaking process.
  • Some experience of policy and/or public affairs work
  • Excellent analytical skills – ability to read and dissect complex information.
  • Experience of producing high quality written outputs at speed, including articles, briefings, reports and blogs.
  • Ability to collaborate effectively with internal and external stakeholders.
  • Willingness to take the initiative and be flexible.


  • Experience of working in tech policy and/or children’s policy.
  • Experience of presenting at high-level meetings/events.
  • Project management experience.
  • Experience of conducting qualitative research.

Please note that the post holder may be required to attend occasional evening events.

All applicants must have legal authorisation to work in the UK.

What else you should know

We offer all employees:

  • 28 days holiday per annum plus all UK Bank Holidays.
  • Extra holiday with length of service up to a maximum of 33 days.
  • Hybrid working – 3 days in the office, 2 days remote.
  • Option to take two volunteering days each year.
  • Quarterly team events (subject to Covid restrictions).
  • Season ticket loan scheme.

How to apply

Please submit a cover letter (max 2 sides) setting out how you meet the skills, knowledge and experience criteria set out above, along with your CV, to [email protected], with ‘Policy Manager’ in the subject line.

When you submit your application, please can you also provide the following information:

  • Where you heard about this vacancy.
  • Your current notice period (if applicable).
  • Confirmation that you have legal authorisation to work in the UK.

The deadline for applications is Sunday 5 June.

Shortlisted candidates will be invited to an interview wb 13 June.

Who we are

Internet Matters is a not-for-profit dedicated to supporting parents, carers and professionals to keep children safe and happy online.

We are the second biggest information source for parents when it comes to digital technology: half of parents have heard of Internet Matters and 9 in 10 would recommend our resources.

Collaboration is in our DNA at Internet Matters. Our work is supported by a broad – and growing – coalition of leading brands, including BT, Sky, TalkTalk, Virgin Media O2, Meta, BBC and Google. We regularly partner with other not-for-profits and charities, higher education institutions and Government.

A key aim of Internet Matters is to use our extensive insight into families’ experiences of being online to engage policymakers working in online harms and media literacy, in order to leverage positive change in these areas. This is helped by our membership of a number of influential boards and groups including:

  • – The Executive Board of UKCIS (the UK Council for Internet Safety) – and Chair of its Vulnerable Users Working Group
  • – Ofcom’s Making Sense of Media Panel
  • – ICO’s Children’s Advisory Panel
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Visit our About us page to learn more about who we are and how help families stay safe online.

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