Virgin Media Web Safe

To access or set up Virgin Media’s parental controls, go to My Virgin Media and select Sign in on the left. Follow the instructions to login with your email address and password.

Once logged in, click on Account settings under Your account.

From the Account settings screen, click on Online security, second from the left.

Here, you’ll see options listed under Web Safe. Next to Child Safe, click on the right toggle so it turns purple. This will add additional features to keep children safe on your broadband.

How to block websites on Web Safe

You have 2 options to block websites on Web Safe:

Categories

The categories tab lets you choose the type of content you can restrict. Tick the box next to each type of content you’d like to restrict (or select all). Any websites featuring this content will be blocked. Click Save changes.

Websites

The website tab lets you manually add sites you want to block on your broadband. Fill in the web address and click add to do so.

This option is good if you want access to some sites under a category but want to block others in the same category. You can also add allowed sites here instead.

How to set a timer with Web Safe

With Virgin Media’s Web Safe, you can add timing restrictions. This lets children use the broadband certain times of the day.

Click on the Set timer tab and follow the instructions to set timers for bedtime, dinner time or whatever your family needs. Click Save changes to add the timer.